Tedjere Nakpodia for Acting Job

PROFILE:
A conscientious and proactive graduate of Media Technology with work experience as a Customer Service Assistant in diverse commercial sectors. I seek a fresh and challenging career in the media industry.

EDUCATION:

2004- 2007 Kingston University
BSc. Media Technology

2002-2004 Christ the King Sixth Form College, Belmont Grove, London SE13 5EG
3 A-Levels: Performing Arts, Media Studies, Business Studies

1997-2002 Sydenham School, Dartmouth Road, London SE26 4RD

WORK EXPERIENCE:
Marks & Spencer Plc (December 2007 till date)
Customer Supervisor (Homeware department)

• Attends to the needs of the customers; be it general serving at the tills or on the shop floor assisting them with their shopping.

• Ensure prompt and optimal service


• Ensure customer satisfaction during their time at the store.


• Stock management


• Customer call service


• Placing and reserving of orders



Marks & Spencer Plc (July 2006 – January 2007)
Customer Assistant (Simply Food Store)


• Attended to the needs of the customers; be it general serving at the tills or on the shop floor assisting them with their shopping.


• Ensured prompt and optimal service


• Ensured customer satisfaction during their time at the store.



McDonalds Plc (July 2005 – July 2006)
Customer Assistant (Fast Food).


• Provided good customer service


• Created customer friendly environment by being polite, providing assistance as well as keep a smile for warmth towards customers.


• Ensured a constantly tidy working environment for Health and Safety
• In charge of stock management.



S.E.L.A.H (Summer 2003)
Voluntary placement
• Drawing up schedules for the day

• Filing and writing of company letters


• Accounts sorting; with supervision.


• Organized fund raising events to raise money for the community.



COMPUTER SKILLS:
• Excellent knowledge of software packages such as Premier pro, Flash 8/ Dreamweaver, Combustion 4, Maya 8 and Photoshop

• Competent in the use of Microsoft Office packages including Word, Excel, Access and PowerPoint.

SKILLS PROFILE:

Effective communication

• Good command of written and spoken English


• Strong selling and negotiation skills developed through customer contact in retailing sector environment.


• Ability to convince customers to purchase products that best suited their needs without imposing it on them.



Teamwork:
• Regular group working in teams of 3-6 at the university


• Good team player – able to work well as part of a team as well as individually to achieve corporate goals.


• Good problem solving skills within a team


• Ability to build effective working relations.


Also independent
• Analytical thinking inclination


• Ability to manage projects effectively.

Adaptability:
• Able to adapt well to new environments.


• Developed good speed and co-ordination.


• Developed good analytical thinking



• Ability to be on hand ready to help.



Enthusiasm:
I am a very diligent and dedicated person when it comes to work. I like to learn and gain new skills that are challenging. I like to take responsibility and carry out the job to the best of my ability and the satisfaction of my supervisors.


ADDITIONAL INFORMATION:
Driving License – Full, clean.

INTERESTS:
Singing, acting and dancing. Leading/ co-ordination of Drama and Dance group at Elim Pentecostal Church. Also in charge of coordinating the Youth group.

REFERENCES
Academic – Dr Alan Flowers (Course Director), Media Technology, Faculty of Science.




Work – Mr Tushar Patel (Manager)
Marks and Spencer PLC



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