RAYMOND OGARAGA

by OGARAGA RAYMOND
(ABA, ABIA, NIGERIA)

COVER LETTER


Workers are walkers of all time. Working is not geared for personal aggrandizement however it is meant to better the nation and lives around; the upshot of working goes to the worker.

On this note, the following positions would be well handled if I am given any namely:

 Customer service officer
 Human resources
 Relationship officer
 Marketing
 Stocking activities
 Business administration
 Idea/talent management.
 Protocol/logistics.
 Statistics/account recordings.
 Security services in high firm/company.


Vision: To become a role model, undisputed career person and a solution to the organizational challenges through my experiences and rare personality.

Mission: To work in an organization that will help unleash my potentials to the fullest. Your organization is one!

PERSONAL DATA

SURNAME: OGARAGA
FIRST NAME: RAYMOND
DATE OF BIRTH: 2ND APRIL, 1979
RELIGION: CHRISTIANITY
STATE OF ORIGIN: IMO
LOCAL GOVT AREA: EHIME-MBANO
CONTACT ADRESS: 29A ERONDU ROAD ABA
MOBILE NUMBERS: +2348054673086; +2348069304370
E-MAIL ADDRESS: Raymond.ogaraga@ubagroup.com
Raim4christ@yahoo.com



INSTITUTIONS ATTENDED WITH DATES
1. ABIA STATE POLYTECHNIC, ABATertiary 2003-2005
2. AGBAJA SEC.TECH. SCHOOL EHIME-MBANO 1993-1998
3. CENTRAL SCH. UMUKABIA EHIME-MBANO 1987-1993


QUALIFICATIONS OBTAINED WITH DATES
1. NATIONAL DIPLOMA IN STATISTICS (3.25) 2005
2. SENIOR SCHOOL CERTIFICATE/GCE 1998/2000
3. FIRST SCHOOL LEAVING CERTTIFICATE 1987

ON-GOING STUDIES
1. MICHAEL OKPARA UNIVERSITY UMUDIKE UMUAHIA BSC COMPUTER SCIENCE 2008—2011



WORK EXPERIENCE

1. SECURITY GUARD PROTECTION OFFICER ……...2003/05
SUPERVISOR-GEE-PEE TANK, 256 MCC ABA
2. COMMUNITY GIRLS SEC. SCHOOL ABA ……………2005/06
MATHS TEACHER
3. UNITED BANK FOR AFRICA, PLC …………..2006 TILL DATE
JOB TITILE: customer service officer

JOB FUNCTION: Account opening
=Account closure
=Scanning/Uploading image utility
=Balance confirmation
=Statement printing
=Account reactivation
=ATM cards linkage/issuance
=MasterCard/Dual visa Card processing
=E-banking
=Chq requisition, stoppage/acknowledgment
=Records keeping/files management.
=Bankers confirmation
=General Customer service issues.
4. OFFICE BUSINESS ADMINISTRATOR RELIF ---2009.




TRAININGS ATTENDED
1. COMPUTER BASICS TRAININGS

2. UBA INDUCTION TRAINING
= Basic accounting
= Effective Leadership
=Basic banking operation
=Personal effectiveness & attitude orientation
3. MARKETING/CUSTOMER RELATIONSHIP MANAGEMENT
=Cross marketing
= Cross selling
=Borderless marketing
=Effective customer complaint resolution
=Application of HEIR in handling customer’s complaints.
4. CARDS ISSUANCE & LINKAGE WITH PROPER KYC
5. E-BANKING
= SMS alert
=U-mobile
=U-direct
6. USE OF FINONE FOR CONSUMER LOAN TRANSACTIONS
7. ATM SERVICES & USE OF IN-BULT PLATFORMS
=Withdrawal
=Account inquiry
=Pin change
=Fund transfer
=chq requisition
8. E-TRANZAT
=Online payment: North American Airline Booking
: Dubai visa
9. ATM RECONCILIATION
= Paper journal
=Error transactions
=Cash dispense error
=Cash not dispense error
=On us ATM transaction
=Off us ATM transaction
10. LEADERSHIP PROGRAMME
 Qualities of a good leader
 Culture of good leadership
 Killers of good leadership
 Kinds of leadership
 Purpose of leadership
 Benefits of good leadership


HOBBIES
1. SPORT ACTIVITIES—GYM
2. RELAXATION & THINKING
3. WATCHING MOVIES
4. BOOKS AUTHORSHIP/WRITTING


REFEREES :- Available on Request


I am practically tactical and intelligent. I see things befote they happen;where they are premonitious events, i try to forestall them from happening with my security know-how. Try me and your trial shall never be regretted.