OMEIKE JULIE AGNES FOR RETENTION / TELEMARKETING JOB
by OMEIKE JULIE AGNES
(IKEJA LAGOS STATE )
Functional Summary
Qualifications Information Technology
Dexterity with elements of the Microsoft Office Suite
A working knowledge of MS SQL
Expertise with customer service applications used in the telecoms industry
2009
2004
2002
2000
1997
1995
1989
Work Experience
MPIA DEGREE (MASTERS PUBLIC & INTERNATIONAL AFFAIRS) UNIVERSITY OF LAGOS AKOKA.
APCON Certificate Associate Member Advertising Practitioners Council Of Nigeria
N.Y.S.C. Certificate.
B.A. Mass Communications & English Arts
Combined Honors (Second Class Lower)
Bayero University Kano.
Computer Certificate. Word Perfect, Data Base, Microsoft word, Excel,
Power point.
Nitel Computer Training School Ikeja Lagos.
WAEC Certificate Lagos State Model College
Badore, Eti-Osa Local government Area
Ajah, Lagos.
First Leaving School Certificate
Chrisland Nursery & Primary School
Opebi, Lagos.
2007 Till Date
ZAIN NIGERIA
MARKETING DIVISION (CUSTOMER OPERATIONS)
CCPARK Abebe Village IGANMU LAGOS (Trained Specialist in Customer Care Services, Retention and Churn Management Services.)
2006 - 2007
PEARL POINT MEDIA LTD-
12b Alade Avenue Ikeja Lagos
Client Service/Marketing
Duties: Marketing Advert Placements
Creating Concepts On Outdoor Adverts
Ensuring Prompt Delivery Of Advert Services
2005 - 2006
HAANSBRO\NEXUS FOR LIFE NIG. LTD.
11b, Adeola Odeku V\Island Lagos.
Customer Services &Administrative Department.
DUTIES: ADMINISTRATIVE& CUSTOMER SERVICE.
Calculating & Typing Percentages On Duty
Forms For Custom Revenue Collection.
Calculating& Typing M-Forms To Various Banks
For Importation Of Good & Raw Materials In To The Country.
Filing & Documentation Of Official Papers,
REFEREES:
Sending Fax Messages By Mail& Post.
Receiving& Documenting Official Parcels,
Attending To Phone Calls &Booking Appointments.
Anchoring Customer Services To Corporate Clients,
& Potential Customers.
2004 - 2005
SAIT & SAIT INTERNATIONAL LTD.
6, Norman Williams Ikoyi Lagos.
International Travel Health
Insurance Department & Customer Care Unit
DUTIES: INSURANCE \CUSTOMER CARE DEPARTMENT
Attending To Phone Calls & Booking Meetings For Directors,
Sending Official Messages By Mail, Fax
& Post, Assesing Insurance Claims Made By
Clients & Ensuring Re-Imbursement Made To Clients.
Assessing Accurate Analysis Of Travel Documents.
Coordinating, Cancellation, Extension And Refund
On Insurance Policies.
2001 - 2002
NYSC Training
AFRI BANK NIGERIA PLC ALLEN AVENUE BRANCH.
Credit, Cash & Marketing Department
DUTIES: CASH DEPARTMENT
(Teller Support Executive) Deposits
Of Cash Transaction.
Transfer Of Cash Transaction To Different Branches
Withdrawal Of Cash Transaction To Customers.
Anchoring Business Transaction For Deposits
On Nepa & Nitel Bills
DUTIES: MARKETING DEPARTMENT.
Sales & Advertisement On Afribank Loan Scheme
To Potential & Corporate Clients
DUTIES: CREDIT DEPARTMENT
Accreditation Of Loans To Corporate Clients.
Assisting In Assessing Loan Interest Rate For Corporate & Potential Customers
Ms. Mayo Omeike (M.B.A, N.I.M.N)
Branch Manager
UBA Plc Ojuelegba Branch.
81,Ojuelegba Road Lagos
Tel:
Barrister Abioye Akerele (R.P.A B.Sc U.S.A)
Managing Director
Bionak Nigeria Ltd
Western House Wing A
6th Floor Broad Str. Lagos.
Rev. Dr. J.K. Aniagwu (PhD, U.S.A. JP)
Parish Priest.
Saint Leos Catholic Church Toyin Street, Ikeja.
Lagos P.O. Box 147.
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