Front Desk Executive

RECRUITING COMPANY : LE'VENUE PROPERTY DEVELOPMENT CO. LTD

Job Description For Front Desk Executive
Job purpose outline: The primary objective of the Front Desk Executive is to answer calls quickly (ideally within 3 ring cycles) and direct calls to their destination without delay. Greeting customers, answering questions, announcing calls or providing directions are secondary objectives. The key to the role is in always providing the primary objective whilst delivering the secondary objectives wherever possible but always in such a way that positively affects the customer's perception or call/visit experience. Outline duties:

1. Answer a high volume of calls and maintain a rapid response rate according to agreed standards.


2.Log information on calls received, where required and


3.maintain detailed and accurate records.


4.Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls.


5.File data and perform other routine clerical tasks as assigned and for other departments as needed.


6.Order and maintain relevant office supplies for effectiveness of personal duties.


7.Operate a variety of standard office machines, including a personal computer, phone, calculator, photocopy machine, printers, scanner etc.


8.Communicate and liaise verbally and in writing between customers/ suppliers/ visitors/ enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.


9.Establish and maintain effective working relationships with co-workers, supervisors and the general public.


10.Perform reception duties in and efficient, professional and courteous manner.


11.Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.


12.Pursue personal development of skills and knowledge necessary for the effective performance of the role.

13.And any other duties that may be assigned.



REQUIRED QUALIFICATION: OND, HND, BSC. 1 - 2 years relevant work experience.

JOB LOCATION : LAGOS

TYPE OF JOB : Permanent

SALARY/BENEFITS : Not Specified



TO APPLY :Send your CV to urichard@levenueproperties.com