CUSTOMER SERVICE JOBS IN NIGERIA

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CUSTOMER SERVICE JOBS IN NIGERIA - JOB TITLE: Front Desk/Customer Support Personnel

RECRUITING COMPANY : CARDS TECHNOLOGY LIMITED

JOB DESCRIPTION: Customer support

QUALIFICATION: Not Specified

EXPERIENCE Experience in Customer support

JOB LOCATION: LAGOS, NIGERIA

TYPE OF JOB: Permanent

SALARY/BENEFITS : Not specified

APPLICATION DEADLINE : Not specified

TO APPLY : Send your CV to jobs@cardstechnology.com

CUSTOMER SERVICE JOBS IN NIGERIA - JOB TITLE: Administrative Officers

RECRUITING COMPANY : CARDS TECHNOLOGY LIMITED

JOB DESCRIPTION: Administration

QUALIFICATION: Not Specified

EXPERIENCE Experience in Administration

JOB LOCATION: LAGOS, NIGERIA

TYPE OF JOB: Permanent

SALARY/BENEFITS : Not specified

APPLICATION DEADLINE : Not specified

TO APPLY : Send your CV to jobs@cardstechnology.com

JOB TITL: Customer Care Rep (Walk-In) East (PHC, Enugu, Asaba)(9 vacancies)

RECRUITING COMPANY : MTN NIGERIA

JOB DESCRIPTION : Business Analysis

• Resolve Customer Queries

• Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard

• Follow through on customer queries ensuring prompt resolution and feedback

• Escalate and route customer issues to the relevant process operators

• Perform necessary system transactions related to customer request

• Use organization and time management tools to track cases and meet turn-around-times and other required metrics;

• Promote Company Products and Services

• Market MTN products and services to current and potential customers

• Provide advice to customers on what package(s) will suit their needs

• Enlighten and educate customers on new products and initiatives within MTN

• Educate customer on use of products and services

• Provide information regarding account or product enquiries

• Reports

• Document actions taken to resolve client problems.

• Generate periodic reports and other ad-hoc reports as requested by team lead

• Combine customer care, sales, and routine administrative tasks

• Generate funds from sales and render after sales support service

• Handle cash and ensure correct amounts paid

• Collect customer phones for warranty repairs

REQUIRED QUALIFICATION: FIRST DEGREE FROM A REPUTABLE UNIVERSITY. 1 - 2 years relevant work experience in the service industry

JOB LOCATION : ENUGU

TYPE OF JOB : Permanent

SALARY/BENEFITS : Not Specified

APPLICATION DEADLINE : 26th March,2009

TO APPLY : Click here

JOB TITLE: Administrative Assistant: Customer Services and Logistics Nigeria-CS 00001407

RECRUITING COMPANY : PROCTER & GAMBLE

JOB DESCRIPTION : Successful candidate will manage the flow of product, cash and information between P&G and the trade customers, in close partnership with category business units: we handle the core processes of Total Order Management, i.e. Data Base Maintenance, Order Acquisition & Processing, Shipment & Delivery Execution and Financial Transactions.

The role will give you exciting opportunities to:

• Build strong relationships with multiple internal or external customers

• Forecast Demand and own Supply plans.

• Develop skills in the area of supply chain management and integrated logistics

• Take responsibilities in a multi-skilled team

• Grow yourself in an international business environment.

Be involved in re-engineering systems and processes to meet changing external and internal business needs

REQUIRED QUALIFICATION: Education level of an Ordinary National Diploma (OND) or equivalent certificate with excellent academic results.

SKILL REQUIREMENTS:

Good command of the English language.

Good Excel skills

Strong skills in leadership, analytic thinking and problem solving, and excellent in communication. Very good data analysis skills.

JOB LOCATION : Ibadan , Nigeria.

TYPE OF JOB : Full Time

SALARY/BENEFITS : Not Specified

APPLICATION DEADLINE : Not Specified

TO APPLY : Visit www.pg.com