amehitodo "Genreal Security,Surveillance, Safety & Risk Management.

by Ameh Stephen Itodo
(Saudi Arabia -Riyadh)

ITODO STEPHEN AMEH
Four Seasons Hotel, Kingdom Center, Riyadh P O Box 231000, Riyadh,
Kingdom of Saudi Arabia. Cell # +966/531088004 (amehitodo@yahoo.com &
stephen.itodo@fourseasons.com)
CAREER OBJECTIVE:
To obtain a position within the security industry and protection arena, Government or private sectors, that
offers continued training and experience with a progressive career path.
VISION:
To uphold integrity, work ethics and maximizing profit by improving the operational efficiencies and
maximum utilization for the available resources.
PROFILE:
Excellent, Strong leadership, Interpersonal and communication skills with people of diverse cultural
backgrounds/under extreme pressure.
Highly knee on identifying customer needs and providing solutions to achieve customer satisfaction
Analytical skills, Problem resolution strength
Knowledge and utilization of Crisis Intervention Techniques, Risk Potentials & occurrence reporting.
Excellent Customer Relations/Negotiation Skills
Good investigation skills, fluent in English, written and spoken.
Radio communication skills/CCTV operations plus PTZ range.
Ability to read reports & write recommendations
Proficient and experienced in competitive analysis and product requirement definition
Technically proficient in MS Word, Excel, Power point.

EXPERIENCE
Four Seasons Hotel, Kingdom of Saudi Arabia, P O Box 231000 July 2007 – Date
Asst. Manager, Security, Safety & Risk Management.
· Responsible for coordinating all performance improvement related processes within the
organization
· Implement, develop, Maintain Response and continued Crisis Management Plans
· Implement, develop and continue all training on Fire/ Evacuation
· Provide risk management training
· Assist Medical Staff Committees and all departments in achieving compliance with regulatory
agencies through direct participation on assigned committees
· Define the risk reporting scales to be used by the program.
· Response Plan, fire fighting training & Occupation Health and Safety (O.H.S.)
· Develop and maintain a risk management information system.
· Prepare risk management reports, with daily risk / liability / patient safety activities, follow up on
cases review, and trending analysis
· Monitor compliance from Corporate with relevant departments on risk management requirements.
· Implement, develop and continue all training on Outside Threat Response Plans. Eg Bomb Threat,
Natural Disaster/ Crisis Management Plans
· Present Security and Safety presentation at orientations / Periodic training
· Ensure that risk management functions and tasks performed by the departments, functional offices
are fully integrated and in compliance with assigned tasks.
· Evaluate risk assessments, risk-handling plans, and risk monitoring, Identifications, Analysis,
Implementation, Policy & Guidance results as directed and recommend appropriate actions.
· Assist and liaise with National Guard and Police on Crime Prevention in the hotel
· Ensure Security team has updated training safety programs in place
· Maintain all Standard Operating and Local Standard Operating Procedures/Polices/Regulations
· Design and implement preventive safety and security programs
· Document all incidents occurring in the hotel in connection with crime, subversions, potential
liabilities and insurance requirements
· Ability to keep abreast of developments within the hotel and community as they relate to security
as well as act as a liaison with local law-enforcement agencies
· Administration in lifesaving and property protection situations. Experienced in CPR, first aid, fire
fighting and crowd control. Previous police or security experience & in sky-rising buildings

The Ritz-Carlton Doha, State of Qatar.
· Provided strategic leadership and direction for the hotels internal and contracted public safety
components, ensuring that optimal integration, synergy, and cost-efficiencies are obtained in the
development and of operating plans, systems, and procedures. Provided strategic planning, and
guidance in the hotel and security programs, ensuring that all operations support the hotels,
strategic plan, and business goals and objectives.
· Directed the planning, development, implementation, and management of the hotels access control
and intrusion detection programs, systems, and initiatives.
· Directed and coordinates decision making in emergency situations of broad significance to the
Hotel affecting critical Hotel components.
· Established and implements short- and long-range organizational goals, objectives, strategic plans,
policies, and operating procedures; monitors and evaluates programmatic and operational
effectiveness, and effects changes required for improvement.
· Designed, established, and maintained an organizational structure and staffing to effectively
accomplish the organization's goals and objectives; recruited, employed, trained, supervised, and
evaluated unit staff.
· Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to,
disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety
hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical
assistance and natural disasters. Represented the hotel to various institutional divisions as well as
externally to media, government agencies, and/or the general public/local community
· Developed and managed annual budgets for the organization and performs periodic cost and
productivity analyses.
· Recommended and participates in the development of hotel policies and procedures; served on
hotel planning and policy-making committees.
· An extensive background in Security, Risk Management and Surveillance Technology
· Coordinate and monitor for efficiency safety and security related programs for overall hotel,
including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire
Preparedness training, Manager on Duty schedules, evacuation drills & Organize and conduct
departmental safety committee meetings & Compile and distribute departmental reports, such as
property loss correspondence. Read incoming correspondence and disseminate pertinent
information to staff members.
Incident reports administrator. Arrangement and updating of lost and found record books and follow up
with guest. Courier Packages. Training of new employees Department\al Trainer) as per SOP, Good
knowledge, operation of X-ray machine including metal detector and Supporting in the arrangement of
VIPs details

TRAINING & DEVELOPMENT IN HOTEL INDUSTRY
First aid/ CPR certified & AED, CPR training/ Life support, Fire Fighting/ Bomb threat, Detection &
Public Relations course, Terrorist Surveillance & Threat Conditions, Listen, Empathize, Act & Produce
(LEAP), Green book Leadership Quality Training, Crisis Management, Occupational Health and Safety,
Control Alcohol Risk Effectively, On job Hazard e.g Chemical safety, Blood Borne Pathogen E.T.C, Guest
Loyalty opportunity workshop (GLOW) Building Trust Part 1 & 2, Theories & Studies in Criminology &
Vehicle Searching, Basic I.E.D & Surveillance

MERIT AWARDS
Certificate of Appreciations –US White House -2004
A story of Service Excellence published in global CTQ (November 2004)
Five Star employee “3rd quarter, 2004 (RC, Hotel, Doha)
A story of Service Excellence published in global CTQ (March 2006)
Five star employee 1st quarter 2006 (RC Hotel Doha)
Vice President’s award for Audit Excellence – 2005 & 2006
DEPA 2006 Middle East Hotel of the Year Award
Successfully opened & Set to Standard, Sharq Village & Spa Loss Prevention Department
ACADEMIC QUALIFICATIONS:
Certificate in Crisis, Vehicle searching, Basic I.E.D & Surveillance - North Atlantic College - Qatar
(Security Academy) 2007
Certificate in Criminology (2005) - Qatar Police Academy, Doha
Certificate in First & CPR -2nd edition (2004) - Qatar Red Crescent
Certificate in First Aid & CPR (2003) - Marine Offshore, Doha
National Diploma (Acctg) (1993) - Yaba College of Technology, Lagos
REFERENCES:

Christopher Inedu
Panalpina World Transport Company
Abuja –Nigeria. Cell No: 080/35998222
Married, blessed with 3 kids DOB: 24th /03/76, State of Origin-Benue, LGA -Ogbadibo